Terms and Conditions

Please ensure you read and fully understand these booking terms and conditions. If anything is unclear, please contact us so we can explain in further detail to avoid any misunderstandings.

Bookings are subject to the following terms and conditions:

1. A contract between you and the owner will come into existence when payment is received and a booking confirmation is issued showing the confirmed booking dates. The contract binds you & all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions of booking. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
2. The booking is payable in full at the time of booking.
3. All cancellations must be notified in writing. If you cancel the booking more than 8 weeks before it is due to start you will receive a full refund minus any transaction charges incurred. If you cancel the booking less than 8 weeks before it is due to start, we will open the dates for rebooking – if the dates are subsequently rebooked you will receive a refund for the dates that have been rebooked minus any transaction charges incurred.
4. We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
5. Your booking will not be cancelled by the owner except in exceptional circumstances beyond our control. Notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday. Our liability for cancellation will be limited to payments made to us.
6. No parties or events – the maximum number of persons using the accommodation at any time must not exceed 4 persons. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition.
7. The owner reserves the right to refuse a booking without giving any reason.
8. We or our representatives reserve the right to enter the property at any time to undertake essential maintenance or for inspection purposes.
9. Tenancies normally commence at 15:00 unless otherwise agreed and guests are required to vacate the rental by 11:00 on the day of departure.
10. Pets, vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to and any damage or extra cleaning caused by pets or smoking will be at the expense of you.
11. In making a booking you accept responsibility for any theft, breakage or damage caused by you, pets or any member of your party and agree to indemnify us in full for any loss that we may incur as a result.
12. Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss or damage.
13. Please lock the doors and close the windows when you leave the property unoccupied.
14. The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
15. Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.
16. The client may in no circumstance re-let or sublet the property, even free of charge.
17. The owner shall not be liable for any temporary defect or malfunction of any equipment, machinery or appliance in the building.
18. No compensation will be given for any temporary outage of electricity, water or internet connection.
19. The owners are not responsible for the loss of any personal belongings or valuables of the guest.
20. All inventory must remain in the property and not be taken to another property.
21. Guests are responsible for the safety and security of their children at all times. Never leave children without adult supervision.
22. There is no private parking at the property.
23. Please respect the local community.
24. We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others.
25. Candles are not allowed.
26. Check-out – Please follow the cleaning and lock-up instructions given in the ‘Guest Information’.
27. Any problem or complaint which the client may have concerning their booking must be immediately reported directly to us/our representatives and we will endeavour to put matters right. Any complaints not reported to us/the property manager at the time and only reported after the client has returned from holiday will not be considered by the proprietor.
28. We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.
29. This property is privately owned. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own house.